Shipping Policies

All in stock items will be shipped in 3 to 4 business days We cannot deliver to a PO, APO or FPO addresses Unfortunately, we are currently unable to ship to any countries other than the United States and Canada. Stated shipping rates are for the USA only. For shipping to Canada please email us for rates. Shipments to Canada may be subject to import charges and taxes and are responsibility of the purchaser Florida deliveries are subject to state sales tax and will be charged the applicable FL state sales tax rate

Payment Methods

Acceptable forms of payment are Visa, MasterCard, Paypal and American Express. All Florida State residents will be subject to applicable sales tax. If you have a coupon or gift certificate that can be redeemed from Players Ink, please enter the offer code during checkout. Playersink.com Privacy Policy

Your privacy is of great concern to Players Ink We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. Our primary focus and greatest concern is you, our customer. We respect your privacy and therefore do not sell, rent or loan any of your personal information to any third party. We are committed to protecting your privacy. We use the information that we collect about you to process your orders and to provide a personalized shopping environment. When you purchase products from Playersink.com or register for any services, we automatically place you on our list to receive e-mail updates about special offers, new products, upcoming autograph sessions and new services. If you do not wish to receive e-mail updates, please send an e-mail to sales@playersink.com and place "Unsubscribe" in the subject field.

Contact US

**RETURNS**

Return Policy Damaged merchandise must be reported within three days of receipt for an exchange. If after the three day period you are still not satisfied with your purchase, we will refund returns, minus shipping (in original undamaged packing) within 7 days. For merchandise with free shipping, the buyer is responsible for actual cost of shipping. The actual shipping cost will be deducted from final refunded amount. A restocking fee of 20 percent shall apply. Very rarely it may be possible that an item will be out of stock, in which case refunds may be given. No refunds without prior approval. A customer RA number must be issued before we can except any return. Items that are damaged during return will not be accepted for refund or exchange. Shipping insurance for your return packages is strongly advised.. No refunds will be issued beyond 3 days of time of receipt. We ship USA only.  

**DAMAGES**

All damaged product must be reported to Customer Service within 7 calendar days from the time of receipt.  Our policy is to issue a damage call tag.   All original packaging materials must be saved in order to process a claim of damages.  Once we receive the damaged item we will send a replacement item.                                            

**DISCREPANCIES, SHORTAGES AND ERRORS** 

All discrepancies, shortages and errors must be reported within 7 calendar days from the time of receipt.  Please contact Customer Service department to open a trouble ticket.  Notification of further proceedings will be determined on a case by case basis. 

**DROP SHIPPED ITEMS** 

Please have your customer IMMEDIATELY notify you in the event of a damaged, incomplete shipment or return.  Please DO NOT have customer return any items without first notifying your company for instructions.  Contact Customer Service to obtain return authorization or damage claim.

**AUTOGRAPH TICKETS FOR SHOWS**

Please note there are NO REFUNDS for autograph tickets.  If you are unsure if you can attend the event please wait and purchase tickets at the show.  Unfortunately we can not guaraentee tickets will be available the day of the show due to a limited amount of tickets per player.  Please adhere to the following guidelines regarding "Will Call" Tickets.

 You should allow yourself a two (2) hour minimum to pick up your tickets.  We suggest arriving as early as possible to pick up your tickets. 

  You MUST bring the information below in order to pick up your tickets from our Will Call Area:

1. Valid Government issued Photo Identification matching the name and likeness in which you order the tickets.
2. The ACTUAL CREDIT CARD USED for paying for your tickets.  Pay Pal orders do not need to produce their credit card used. 
3. If you are picking up tickets that are left under a different name other than yours-you must bring a notarized letter from the person whom the tickets were purchased by stating they authorize YOU to pick up their tickets.  

 THERE WILL BE NO REFUNDS FOR TICKETS PURCHASED AND NOT PICKED UP.